FAQs
As your local locksmith located in Norwich, Norfolk area, we provide professional domestic & commercial locksmithing as well as general window & door repairs. We are fully insured and trusted by the UK Locksmith Association.
Are you available 24 hours a day?
Yes. Our emergency locksmith service is available 24 hours a day across Norwich and the surrounding areas. For urgent assistance, calling us directly is the quickest way to get help.
Do you charge a call-out fee?
No. We do not charge a call-out fee. We will assess the problem, explain the work required and provide a clear price before proceeding.
Which areas do you cover?
We work throughout Norwich and across Norfolk, including Wymondham, Dereham, Attleborough, Aylsham, Diss, Great Yarmouth, North Walsham and surrounding villages. Contact us with your postcode if you are unsure whether we cover your location.
Can you help if I am locked out?
Yes. We provide emergency assistance for customers who are locked out of their home or business. Wherever possible, we use the least disruptive suitable method to regain access.
Can you change my locks after I move home?
Yes. Changing the locks gives you control over who can access your new property, particularly when you do not know how many previous keys may still exist.
Can you repair UPVC doors and windows?
Yes. We repair many common UPVC door and window problems, including faulty handles, hinges, cylinders, multipoint locking mechanisms and alignment issues.
Do I need a new lock, or can the existing one be repaired?
This depends on the condition of the lock and the cause of the problem. We will inspect the complete system and recommend a repair where it is practical, secure and cost-effective.
Can you upgrade my existing locks?
Yes. We can assess your current locks and recommend suitable security upgrades for your doors, windows, garage or outbuildings. We only recommend improvements that are appropriate for your property and budget.
Can you remove a key that has broken inside a lock?
Yes. We can carefully extract broken keys from many types of lock. We will also inspect the lock to determine why the key snapped and whether any further repair is required.
Do you offer mobile key cutting?
Yes. We can cut many common household, garage, padlock and commercial keys at your property. Some specialist or restricted keys may require an alternative service.
Do you work with landlords and businesses?
Yes. We work with homeowners, landlords, letting agents and commercial property owners throughout Norwich and Norfolk. This includes lock changes, repairs, key cutting and security upgrades.
How can I request a quotation?
Call, email or send us a message with details of the problem. Photographs of the door, window, lock or damaged component are helpful and may allow us to provide more accurate initial advice.
Trusted across Norfolk
Local service that earns five stars.
Exceptional service and talented tradesmen. Fitted locks throughout new home and also replaced windows in conservatory and bedroom. Really efficient service, great communication and truly professional and approachable people. Could not recommend enough A+++.
- Andy Smith
Keep it local
Based in Norwich. Working across Norfolk.
Choosing a genuinely local locksmith means a faster response and direct contact with the team carrying out the work – not a national call centre.
